FAQs are a constant work in progress and are ways for us to communicate various tips to help you with your game experience.
- My FPS Keeps Dropping, What Can I Do?**Disclaimer** The information below is provided without any guarantee or warranty. Making changes to your system is done at your own risk. HNC Rust takes no responsibility for any damage or misconfigurations that may occur to your system from following these directions. While these steps should be safe, if you don’t really know what you’re … Continue reading “My FPS Keeps Dropping, What Can I Do?”
- Running MTR To Detect Network IssuesIf you are experiencing network issues (high ping or lost packets) to our server, you may be asked by a team member to submit an MTR for review. If so, just follow these steps to collect and send the data via a Discord ticket. First, you will need to download an MTR program. The easiest … Continue reading “Running MTR To Detect Network Issues”
- Facepunch’s New TOS – 2025We will update this page as we get more info. But this is what we know so far. Key take aways for those who don’t want to read all this: On July 16th 2025, Facepunch released new Terms of Service for servers. In these new terms, servers are no longer allowed to provide players with … Continue reading “Facepunch’s New TOS – 2025”
- I’m Getting An SSL Error Trying To ConnectSome users have reported they are getting SSL errors when trying to connect for the first time after a wipe. This happens when their computer is trying to download the Rust map file. This seems to be caused by their computer either being blocked (due to country restrictions) or by outdated SSL certificates on their … Continue reading “I’m Getting An SSL Error Trying To Connect”
- Game appears to freeze for a half secondIf your game freezes for just a brief second (not a rubber band effect that is usually associated with network issues), Rust may be doing what is called a garbage collect (GC). GCs are a way for programs to free up memory not being used. When a GC happens in Rust, the game can appear … Continue reading “Game appears to freeze for a half second”